Dining

Dining Plan
Any changes to meal plans must be made at least 7 days before the start of your reservation. The Dining Plan includes lunch and a three-course dinner. Both meals are served with a full selection of wine and beer. The Athenaeum Hotel is not responsible for crediting any meals that are not consumed during your stay. Reservations are recommended.

Dining
Heirloom Restaurant at the Athenaeum Hotel provides a breakfast buffet to all hotel guests. Lunch, dinner and Sunday brunch are also available. Meals may be charged to guest rooms. Reservations are required; therefore, we encourage you to make them before your arrival.

Gratuity
Gratuity is not included in any portion of your balance at the hotel. Guests may leave gratuities for service staff at their discretion. Gratuities may also be charged to your room when dining at the in-house Heirloom Restaurant.

Restaurant Dress Code
The Athenaeum tradition of coat and tie is always welcome at dinner; we recommend business casual attire and kindly request no jeans, shorts or t-shirts. Resort casual attire is acceptable for breakfast, lunch and Sunday Brunch.

Amenities

• Complimentary Wi-Fi
• Clock radio
• Individual A/C units
• Personal laundry service (fee)
• Refrigerator available upon request
• Valet parking (fee)
• Hairdryer
• Telephones with voicemail
• Wake up call
• Twice-daily housekeeping service
• Complimentary morning coffee in the lobby
• Safety deposit box available at the front desk
• Porch Programs*
• Iron and ironing board
• Cable TV
• Concierge service
• Breakfast buffet included
• Room service available*
• Roll-away beds and cribs available
• Conveniently located right next to the Amphitheater

*Fee may apply

Accessibility

Accessibility friendly hotel. Accessible rooms are available, quantities are limited.

Hotel Accessibility Features

• Electric mobility scooters and manual wheelchairs available for rental. Advance reservation is highly recommended. Please call 800.821.1881 or email athenaeum@chq.org to start your mobility device reservation.
• Accessible temporary parking on South Terrace Avenue, near Janes Avenue.
• An accessible route that allows for approaching and entering the hotel main entrance
• Accessible lobby entrance door
• Interior routes to public spaces that do not have abrupt level changes
• Accessible reception desk
• Service animals welcome
• Chautauqua’s complimentary bus transportation: Use the South or Bestor bus.
  • Accessible transportation with advance notice: contact the Front Desk

Guest Room Accessibility Features

• Accessible doors and doorways (at least 32” of clear width passage)
• Accessible bathroom and features, including shower/tub
• Accessible room controls (e.g. HVAC, lighting)
• Accessible clear floor space
• Closed-caption television
• Telephones have volume control
• Visual notification device for door knock and on telephone

Public Space ADA Features

• Heirloom Restaurant: table seating accessibility, including porch dining area
• Lobby Lounge, in the Athenaeum Hotel lobby: table seating accessibility
• Accessible business center
• Accessible concierge desk
• Accessible exercise facility at Chautauqua Health & Fitness in the Turner Community Center
• Accessible meeting rooms, including assistive listening device for meetings upon request

Cancellation and Deposit Policies

Wedding Reservations:

DEPOSIT
All reservations are confirmed with a deposit that is placed toward the total stay balance of $50 per room. Reservations are not guaranteed until a deposit or payment is made.

CANCELLATION POLICY
Reservations must be cancelled 14 days prior to arrival date for a full refund. Cancellations made within 14 days of arrival will forfeit the $50 deposit per room. Reservations made less than 14 days before arrival will be allowed a 48-hour cancellation window before deposits become nonrefundable. In the case of event cancellation all guest deposits will be refunded. Reservations that are not cancelled may be subject to a no-show fee of the first night’s stay balance.

Transient Spring & Fall:

DEPOSIT
All reservations are confirmed with a deposit that is placed toward the total stay balance of $50 per room. Reservations are not guaranteed until a deposit or payment is made. Third party reservations will be subject to the deposit policies of that enterprise. Promotional and discounted rates may require full payment at the time of booking.

CANCELLATION POLICY
Reservations must be cancelled 14 days prior to arrival date for a full refund. Cancellations made within 14 days of arrival will forfeit the applicable deposit. Reservations made less than 14 days before arrival will be allowed a 48-hour cancellation window before deposits become nonrefundable. Reservations that are not cancelled may be subject to a no-show fee of the first night’s stay balance. Third party bookings, discounts, and packages may be nonrefundable after 24 hours.

Season:

DEPOSIT
All reservations are confirmed with a deposit that is placed toward the total stay balance. Reservations of three or more nights require a $500 deposit; overnight and two-night reservations require the first night’s stay to be paid, and promotional packages must be paid in full at time of booking. Reservations are not guaranteed until a deposit or payment is made. Third party reservations will be subject to the deposit policies of that enterprise.

CANCELLATION POLICY
Reservations must be cancelled 14 days prior to arrival date for a full refund. Cancellations made within 14 days of arrival will forfeit the applicable deposit, or they may choose to move their deposit to another date or the following year. Deposits on file from previous years are not eligible for refund regardless of cancellation date. Reservations made less than 14 days before arrival will be allowed a 24-hour cancellation window before deposits become nonrefundable. Reservations that are not cancelled may be subject to a no-show fee of the first night’s stay balance. Third party bookings, discounts, and packages may be nonrefundable after 24 hours. Travel insurance is recommended.