Check In/Out Times & Information
Check-in and check-out
Check-in time is 2–6 p.m and check-out time is 11 a.m. If you arrive early for your reservation we will have your room ready as soon as possible. Late departures are subject to a $50 fee unless pre-approved.
Dining
Breakfast
Breakfast is included with your stay.
Gratuity
Gratuity is not included in any portion of your balance at the hotel. Guests may leave gratuities for service staff at their discretion.
Wine
Guests may purchase bottles of wine to consume on property at their leisure.
Amenities
- Private bathrooms
- Flat screen TVs
- Wireless Internet
- Hair dryers
- Garment hand steamers
- Matouk Terry towels etc.
- Spferra bedding
- Bathroom amenities
- Daily linen and towel service
- Chautauqua Health & Fitness Center
- Complimentary valet at the Athenaeum Hotel for access to the grounds
Accessibility
Accessibility friendly hotel. Accessible rooms are available, quantities are limited.
Accessibility Features
- Accessible parking
- An accessible route with ramp to access the main entrance
- Accessible lobby entrance door
- Elevator to upper level
- Interior routes to public spaces that do not have abrupt level changes
- Accessible reception desk
- Public restroom accessible
- Service animals welcome
- Chautauqua’s complimentary bus transportation: contact the Front Desk
Guest Room Accessibility Features
- Accessible bathroom and features, including shower/tub
- Accessible room controls (e.g. HVAC, lighting)
- Accessible clear floor space
- Closed-caption television
- Telephones have volume control
Cancellation and Deposit Policies
Spring, Winter and Fall:
DEPOSIT
All reservations are confirmed with a deposit that is placed toward the total stay balance of $50 per room. Reservations are not guaranteed until a deposit or payment is made. Third party reservations will be subject to the deposit policies of that enterprise. Promotional and discounted rates may require full payment at the time of booking.
CANCELLATION POLICY
Reservations must be cancelled 14 days prior to arrival date for a full refund. Cancellations made within 14 days of arrival will forfeit the applicable deposit. Reservations made less than 14 days before arrival will be allowed a 48-hour cancellation window before deposits become nonrefundable. Reservations that are not cancelled may be subject to a no-show fee of the first night’s stay balance. Third party bookings, discounts, and packages may be nonrefundable after 24 hours.
Summer:
DEPOSIT
All reservations are confirmed with a deposit that is placed toward the total stay balance. Reservations of three or more nights require a $500 deposit; overnight and two-night reservations require the first night’s stay to be paid, and promotional packages must be paid in full at time of booking. Reservations are not guaranteed until a deposit or payment is made. Third party reservations will be subject to the deposit policies of that enterprise.
CANCELLATION POLICY
Reservations must be cancelled 14 days prior to arrival date for a full refund. Cancellations made within 14 days of arrival will forfeit the applicable deposit, or they may choose to move their deposit to another date or the following year. Deposits on file from previous years are not eligible for refund regardless of cancellation date. Reservations made less than 14 days before arrival will be allowed a 24-hour cancellation window before deposits become nonrefundable. Reservations that are not cancelled may be subject to a no-show fee of the first night’s stay balance. Third party bookings, discounts, and packages may be nonrefundable after 24 hours. Travel insurance is recommended.
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