The Dr. Robert R. Hesse Welcome and Business Center provides Chautauquans and guests with business services and a professional workspace located in the Main Gate Welcome Center. Outside the nine-week summer season, a gate pass is not required to use the Business Center facilities. The center is climate-controlled and provides complimentary business-grade internet and Wi-Fi. Fee-based business services include a state-of-the-art printer, scanner, photocopier and faxing equipment. Lamination services are also available.

A donation from the Dr. Robert R. Hesse family supported the renovations necessary to create this essential facility. Dr. Hesse served as Chautauqua Institution's 14th president from 1977 until 1983. He is credited by many as being a catalyst to Chautauqua’s recent success.

Work Space Options

There are two types of office spaces, each providing a professional business environment:

  1. Shared work space: Common office lobby space, available on a first-come basis. Open 24 hours a day, seven days a week.
  2. Private office suites: Professional surroundings, supplies and utilities. Hours of operation are 9 a.m. to 5 p.m.; other hours by appointment (call 716-357-6263). The minimum rental period is 30 minutes. A laptop computer (Windows or Mac) can be rented for use in any of the private work spaces. Suite details below. Climate-controlled space; dress accordingly.

Notary Services

On-grounds Notary Publics are staff of Chautauqua Institution and are located on the grounds. Notaries are generally available during regular business hours, 8:30 a.m. to 4 p.m., Monday to Friday. There is no fee for notary services.


Services Fee Schedule

Office Services

Office Services

Xerox Machine
Black & white printing or copying (pricing is per side)

  • 8½" x 11" paper — $.25
  • 8" x 14" paper — $.50
  • 11" x 17" paper — $0.50

Color printing or copying (pricing is per side)

  • 8½" x 11" paper — $0.50
  • 8" x 14" paper — $1
  • 11" x 17" paper — $1

Fax Services

  • Fax Services (doesn’t include NYS tax): 
  • Credit Card
  • $1/fax
  • To receive a fax at: 716-357-5823
  • $5/fax (cash or credit, includes NYS tax) 
  • Pick up at Information Office

Lamination Services

  • Card size — $1
  • 8½" x 11" — $2



Click here for more detailed information on the Amphitheater Project.

Click here for Frequently Asked Questions about the Amphitheater.


June 16 2017 Amphitheater Photos (click to enlarge)

View our previous photo albums

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About The Smith

The Smith Memorial Library of Chautauqua Institution anchors the southern end of Bestor Plaza.

A member of the Chautauqua-Cattaragus Library System, The Smith offers year round services to the community:

  • Broad collection of circulating and archival materials
  • Access to ebooks and digital audio through your mobile device
  • InterLibrary Loan services, reference assistance, and basic tech help
  • WiFi, laptop workstations, and public desktop computers
  • Copy and print capability


To enrich the lives of the greater CHQ community by providing access to materials in a variety of formats, as well as other appropriate library services, for the purposes of education, intellectual stimulation, and pleasure; and to do so within the framework of the accepted principles of the library profession.


Smith Memorial Library Internet Safety Policy

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Who are Chautauqua Advocates?

CHQ Advocates are a group of dedicated Chautauquans that host local gatherings and share their CHQ experiences with friends, neighbors, and colleagues – and help CHQ engage others who are likely to enjoy and benefit from the arts, ideas, and life-long learning. These gatherings do not have to be large in scale and can simply be an informal gathering in your home.


How can we help?

How can we help?

Chautauqua Institution staff is here to help you in any way throughout the process. We can help with guest list creation, mailings, artwork, and will provide a DVD with short videos on CHQ, the arts, religion, music, entertainment, recreation, youth programs, and education. Visit our media resources for pictures of Chautauqua Institution to use at your party.

> Become an Advocate Today!