10/22/20 Update: Beginning Monday, Oct. 26, gate operations will revert to procedures used in previous years. All gates will be open daily from 6 a.m. to 6 p.m.  

Traffic between the hours of 6 p.m. and 6 a.m. will still be required to travel through the main gate, which will be operated by Institution staff during those hours. Upon entry, staff will ask for personal information, including name and on-grounds destination, unless a “Winter Sticker” is displayed or an entrant self-scans with a valid Grounds Access Pass. Stickers are available free of charge beginning Wednesday, Oct. 21, to all property owners and employees, and we strongly encourage obtaining one at the Main Gate Welcome Center (716-357-6250) or at the Chautauqua Police Department (716-357-6225). Please call ahead during regular business hours to have a sticker processed for curbside pickup.

Complimentary Grounds Access Passes are available online at 2020tickets.chq.org or by phone at 716-357-6250 for anyone who wishes to utilize self-scanning for speed and convenience.  

Update May 2020: Many community members responded positively to our efforts to communicate about positive COVID-19 cases among Institution staff. Between June and October 2020, those notifications have been sent according to 24/7 passholder scan data. Beginning Oct. 26, we will send any necessary COVID-19 updates only to those who have indicated they wish to receive that information. Sign up for those notifications by clicking or tapping the link below. 

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As we change gate procedures, please note that access to facilities on the grounds remains subject to Institution operational capacity and capacity limits and other measures mandated by New York State or recommended by the Centers for Disease Control and Prevention.  

Previous Updates:

9/28/20 Update: We continue to flow traffic through the Main Gate and require scanning of passes right now. We are using a new pass, called a Grounds Access Pass, which can be obtained here: https://2020tickets.chq.org/. As with our summer passes, they are free of charge and can be pre-ordered for curbside pickup or they can be emailed for at-home printing or use via mobile device. Parking passes are no longer required either on the grounds or in the parking lots.

This decision will be evaluated regularly as we monitor on-grounds traffic, government guidance and orders, and COVID-19 case statistics in the region.

The Chautauqua grounds are being staffed by the minimum essential personnel. Institution facilities, assets and public areas are not occupied or being monitored at the normal level of operations. We have closed all but the Main Gate in an effort to responsibly provide more security to protect Institution property, and that of our community members, during these current circumstances.

For our summer season, at this time, we are planning to staff only the Main Gate, with the auto entrance staffed 24/7. The Main Gate pedestrian entrance and exit lanes will also be staffed 8 a.m. to 8 p.m. daily during the season dates. The Market Gate is operated remotely by the Chautauqua Police Department and available only for delivery vehicles.

We have heard concerns that this approach will cause backups in the center of the grounds, which we will monitor, and we appreciate that it is inconvenient for those who live on either end of the grounds. We hope you will understand that we need to be able to track population density and the number of hangtags being given out, etc. Centralizing entrance and exit is the best way to do that.  

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