Are the grounds and venues accessible?

Information regarding accessibility features, policies and recommendations can be found here. The Map of the Grounds provides a summary of the accessible buildings and venues including building and restroom acessibility. 

Here is information for the most frequently asked questions:

  • The Welcome Center GPS address is: 1 Massey Avenue, Chautauqua, NY. Accessible parking (for 30 minutes) is available in the Main Gate Welcome Center lot. 

During the nine-week summer assembly season: 

  • The primary parking lot is called the Main Lot. It is located across the street from the Welcome Center at the signal light, follow the signs for Main Lot parking. Accessible parking in the Main Lot is located near the front of the parking lot. A valid state-issued accessible parking permit is required, and standard parking rates apply. Complimentary shuttle buses to the Welcome Center are available.  

  • The Ticket Office, including Will Call, is in the Welcome Center. All guests entering the grounds are required to present a valid gate pass. Guest with Main Lot parking can obtain a 45-minute pass at any gate to unload or load the content of the vehicle at their accommodations.  

  • Electric scooters and wheelchairs are available for rent. Quantities are limited and on a first-come basis. We recommend making advanced reservations for weekly rentals. Daily rentals are available on the day of use.  
    Electric Scooter and Wheelchair Information

  • For more information, please contact the Ticket Office at (716) 357-6250 or email