Privacy Policy

Last updated: November 21, 2018

Chautauqua Institution ("us", "we", or "our") operates the chq.org website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from chq.org

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Chautauqua Institution uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Chautauqua Institution will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Chautauqua Institution may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Chautauqua Institution
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: webmaster@chq.org

The Dr. Robert R. Hesse Welcome and Business Center provides Chautauquans and guests with business services and a professional workspace located in the Main Gate Welcome Center. Outside the nine-week summer assembly season, a gate pass is not required to use the Business Center facilities. The center is climate-controlled and provides complimentary business-grade internet and Wi-Fi. Fee-based business services include a state-of-the-art printer, scanner, photocopier and faxing equipment. Lamination services are also available.

A donation from the Dr. Robert R. Hesse family supported the renovations necessary to create this essential facility. Dr. Hesse served as Chautauqua Institution's 14th president from 1977 until 1983. He is credited by many as being a catalyst to Chautauqua’s recent success.

For pricing and services outside of the summer assembly season, contact the Ticket Office at 716-357-6250.

The Business Center desk is staffed:

Monday–Wednesday 8 a.m.–6 p.m.
Thursday & Friday 9 a.m.–4 p.m.
Weekends 11 a.m.–3 p.m.

Work Space Options

There are two types of office spaces, each providing a professional business environment:

  1. Shared work space: Common office lobby space, available on a first-come basis. Open 24 hours a day, seven days a week. Cellphone use is prohibited in the shared work space area.
  2. Private office suites: Professional surroundings, supplies and utilities. Hours of operation are 7 a.m. to 9 p.m.; other hours by appointment (call 716-357-6365). The minimum rental period is 30 minutes. A laptop computer (Windows or Mac) can be rented for use in any of the private work spaces. Suite details below. Climate-controlled space; dress accordingly. Catering and technical services are available for a fee.

Notary Services

On-grounds Notary Publics are staff of Chautauqua Institution and are located on the grounds. Notaries are generally available during regular business hours, 8:30 a.m. to 4 p.m., Monday to Friday. There is no fee for notary services.

Chautauqua Institution Notary Reference Chart

 

Services Fee Schedule

Office Services

Office Services 

(The following fees do not include $0.07 transacation fee)

Xerox Machine (Payment by card only, at machine)

Black & white printing or copying (pricing is per side)

  • 8½" x 11" paper — $.20
  • 8" x 14" paper — $.50
  • 11" x 17" paper — $0.50

Color printing or copying (pricing is per side)

  • 8½" x 11" paper — $0.50
  • 8" x 14" paper — $1
  • 11" x 17" paper — $1

Fax Services (Payment by card only, at machine)

  • Sending services only (receiving not available)
  • $0.25/page 

Finishing Services

  • Stapling — $.02/copy
  • Hole Punching — $.01/page 

Lamination Services

  • Card size — $1
  • 8½" x 11" — $2
 

 

 

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Click here for more detailed information on the Amphitheater Project.

Click here for Frequently Asked Questions about the Amphitheater.

 

June 16 2017 Amphitheater Photos (click to enlarge)

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    Search, Hold, Renew and Download

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    Catalog-Search, Hold, Renew Download the App Download-eBooks, Magazines, and Audio

     

    About The Smith

    The Smith Memorial Library of Chautauqua Institution anchors the southern end of Bestor Plaza.

    A member of the Chautauqua-Cattaragus Library System, The Smith offers year round services to the community:

    • Broad collection of circulating and archival materials
    • Access to ebooks and digital audio through your mobile device
    • InterLibrary Loan services, reference assistance, and basic tech help
    • WiFi, laptop workstations, and public desktop computers
    • Copy and print capability

    Mission

    To enrich the lives of the greater CHQ community by providing access to materials in a variety of formats, as well as other appropriate library services, for the purposes of education, intellectual stimulation, and pleasure; and to do so within the framework of the accepted principles of the library profession.

     

    Smith Memorial Library Internet Safety Policy